Job descriptions

Community Marketing Manager

Building and fostering a community is a great way to build your own audience. Community marketing managers are becoming important members of SaaS marketing teams as companies realise the benefits.

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Position Overview:

If you are a passionate and community-oriented individual with a knack for fostering meaningful interactions, we encourage you to apply for the role of Community Marketing Manager at [Company Name]. Join us in building a strong and engaged community that amplifies our brand's impact and fosters lasting connections.

Responsibilities:

  • Develop and execute community engagement strategies to build and nurture a vibrant online and offline community.
  • Create and curate engaging content that resonates with community members and encourages participation and interaction.
  • Manage community platforms, including social media groups, forums, and online communities, ensuring a positive and inclusive environment.
  • Monitor community conversations, respond to inquiries, and facilitate meaningful discussions.
  • Collaborate with Marketing and Content teams to align community initiatives with overall brand messaging and campaigns.
  • Identify and engage with community influencers, advocates, and brand ambassadors to amplify the impact of community initiatives.
  • Organise and manage community events, both online and offline, that bring members together and strengthen relationships.
  • Collect and analyse community feedback to inform product improvements, content creation, and customer support strategies.
  • Track and report on key community engagement metrics to measure the success of community marketing efforts.
  • Stay current with industry trends and best practices in community management and online engagement.

Qualifications:

  • X years of experience in community management, social media, or related roles.
  • Strong passion for building and nurturing online and offline communities.
  • Excellent written and verbal communication skills to foster meaningful interactions and discussions.
  • Proficiency in managing and moderating online community platforms and social media groups.
  • Creative mindset with the ability to develop engaging content and initiatives that resonate with the community.
  • Strong interpersonal skills and the ability to connect with individuals from diverse backgrounds.
  • Analytical mindset to interpret community engagement metrics and insights.
  • Collaborative approach with the ability to work cross-functionally and engage with multiple stakeholders.
  • Experience in event planning and organisation, both online and offline, is a plus.
  • Familiarity with community management tools and social media platforms.
  • Ability to adapt to evolving community dynamics and trends.

Summary:

If you are a passionate and community-oriented individual with a knack for fostering meaningful interactions, we encourage you to apply for the role of Community Marketing Manager at [Company Name]. Join us in building a strong and engaged community that amplifies our brand's impact and fosters lasting connections.

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